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Tenants please note - An application fee of £125 plus VAT per tenant is payable. Should a guarantor be required there will be an application fee of £100 plus VAT per guarantor.

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Tenants’ guide to renting

At Hancocks we pride ourselves on our letting agents consistently providing friendly yet professional service provided to our tenants. If you’re looking to rent then our guide, put together by our team of letting agents, can help get you started; our most recent rates are below.

Click Here To Read Our Tenants Guide!

Finding The Right Property

You can find all our properties for rent by using the search form to the right, or you can go onto property finding portals. When you find a property check that it is in the right location for your purposes, is affordable (remember to factor in running cost as well as the rent) and still on the market.

Securing A Property To Rent

Having found a suitable house or flat to rent, what happens next? We will ask you for an application fee which is payable at the time of your application so that we may then begin the administrative process of requesting references on your behalf.


Your prospective new landlord will be keen to make sure that you are a suitable tenant and that you have the ability to pay your rent, while also making sure that you have rented a property without any major problems in the past (if this is applicable). You will be asked to complete an application form which not only gives us the information that we require, but also your permission to deal with this part of the process on your behalf as quickly as possible. When you apply for the property, some or all of the following documents may be requested by us:

  1. References from previous landlords – you may be asked to give the details of where you have lived within the last 3 years.
  2. A credit check – this will allow them to see if you have a good history of paying your bills.
  3. Your bank details – including bank name, account number and sort-code.
  4. Details of your employment – your employer, job title, payroll number, evidence of salary in the form of 3 months payslips, previous employer, etc.


Sometimes referencing decisions will require you to provide a guarantor if for example your earnings are not quite enough to cover the rental payments or if you have only recently started in your job. Your guarantor will be required to undergo the same checks as above. They will be expected to pay the rental should there be any default during the tenancy and they will also be held responsible for the upkeep of the property.

The Security Deposit

The final event in your securing the property is the deposit. The Landlord trusts you to keep their property in good order. The deposit is held against non-payment of rent and to ensure that any damages over and above fair wear and tear can be corrected at the end of the tenancy.

All Landlords and agents are required by law to register and protect your deposit within a government-approved scheme on an Assured Shorthold Tenancy. This means that your security deposit is protected. The scheme offers alternative ways of resolving disputes, which aim to be faster and cheaper than taking court action.

The Inventory

The inventory is a detailed list of the contents and condition of the property at the point that you move into it. By both parties agreeing that the inventory is correct at the start of the tenancy, we minimise the risk of any disputes at the end of the tenancy. We go through this with you at the time you take possession of the property before you sign it.

The Tenancy Agreement

All relevant parties will be asked to sign this document which outlines the agreed responsibilities of the landlord and tenant. Please take time to read and understand the draft copy which will be given to you before the move in day.


It’s just as important to insure your belongings against theft or damage when you rent a property as it is when you own a property. It may also be wise to consider some form of payment protection plan to cover your rent if you are unable to work. If you need independent advice on this please click here.

During The Tenancy

It is not uncommon for landlords to schedule in regular visits to the property in order to check that you are happy and that the property is being kept in good order. Usually these visits take place two or three times a year and are agreed beforehand with your self.


The list below shows our main fees and charges in connection with the management and letting of a rental property. Individual contracts may contain specific provisions such as relating to recovery of court and other costs in the event of default and other remedial situations if a property is not left to a satisfactory state.  


Reference Fee (per applicant) £125 + VAT (£150 incl. VAT) 

Guarantor fee if required (per guarantor) £100 + VAT (£120 incl. VAT)

These fees are non-refundable once reference has been carried out  


Renewal of Contract (Optional) £30 + VAT (£36 incl. VAT) for each 6 month period

Late Rent Notification - 7 Day Letter £30 + VAT (£36 incl. VAT) 

Late Rent Notification - 14 Day Letter £30 + VAT (£36 incl. VAT) 

Contract Amendment e.g. include a Permitted Occupier £30 + VAT (£36 incl. VAT) 

Failure to meet at a pre-arranged time for property inspection or checkout of a property £30 + VAT (£36 incl. VAT) 

Re-inspection of a property left in an unsuitable condition on checkout £30 + VAT (£36 incl. VAT) 

Arranging remedial works on a property left in an unsuitable condition £75 + VAT (£90 incl. VAT)

Hancock Residential Sales and Lettings are members of 

-The Tenancy Deposit Scheme 

-The Property Ombudsman Scheme