The Hancocks team, led by Sam, were brilliant in managing our house sale/purchase during the pandemic.... read more Due to our buyers particular mortgage requirements the process was long and complicated. Throughout Sam was professional, courteous and, most importantly, especially supportive during a very stressful time. We would certainly recommend Hancocks as a top class estate agent.

Jake and the team were superb throughout. From a realistic valuation through to completion everything was... read more very smooth with great communication. Thank you.

I had the opportunity to work with Hancock as a first time buyer. As any potential buyer... read more i called the team asking for a viewing. They were prompt and accommodating. And although the first house that i saw with them was not the one for me, ( Not the Agencies fault ) Samuel, immediately offered another viewing appointment at a house that they have not yet listed on their website. At the second house viewing i fell in love with the house on the spot. And i asked Jake a hundred questions as i was so exited. Jake answered as many as he knew and the ones that did not know the answer to on the spot he emailed me with the answers a few hours later during that same Saturday. Come the following Monday i put in my offer and the buying process started. Due to the lack of " enthusiasm " from my lawyers the process lasted longer that it should have. During those few months Jake , Samuel , and the Hancock team they checked in regularly with me, asking updates from my lawyers or informing me of the updates from the sellers lawyers. Even when my lawyers stalled the process Jake would send them an email prompting them to move. And although i do know that an estate agent is in the corner of the seller i feel that they actually had a positive impact in my conner as a buyer. In this day and age you rarely find a team that actually shows respect and care about their clients, both the seller and the buyer. So this is why i would 100% recommend Hancock and their team. Their website and information in it is accurate and well put together, team friendly, respectful and helpful, which helped immensely ease my anxieties as a first time buyer. If you plan to sell, buy or even rent a house Look no further. I wish Samuel, Jake and the rest of the team all the best. And i thanked them for supporting this first time buyer in purchasing the perfect house from which I type this review.

From the get go the service Sam provided with our property was phenomenal. Realistic and fair... read more with valuations, very informative when answering any questions, and open to taking your opinions & concerns into consideration. Was the only valuation we had that actually showed a genuine interest in the property and had done the homework on the area/ comparable properties. Outcome was a very quick sale to the second viewing on the property, compared to similar ones on the estate with other agents still sitting on the market over a year later.

Absolutely fantastic always kept you in the loop Thanks to all

Great staff, thank to Tom and Chris for sorting out our sell process and our mortgage.

Excellent service. Warm and friendly staff. Thank you to Chris and Sam for all their reassurance... read more and continual communication throughout. Highly recommended.

I have known Chris and his team for 10 years. They have masses of experience in... read more property letting and Chris is a first class mortgage adviser. I have no hesitation in recommending Hancock's to landlords and people looking for an experienced property agent.

A wonderful estate agent to deal with. I have nothing but nice things to say about... read more this company after the sensitive way they handled the probate valuation to the eventual sale going through. We had a situation where the buyer pulled out a couple of days before Christmas, but the property went back on the market again, and another buyer was found within 52 days. Thank you for all the advice, patience, detailed explanations, and ultimately making the house sale a successful one at the desired price. Everyone I spoke to at the company were friendly, professional, and that was throughout the process from the initial contact for the valuation to handing over the keys on sale day.

From start to finish the service from Sam, Jake and the rest of the team has... read more been superb. Professional and friendly they dealt with the issues we encountered during the sale and made the whole process easy and stress less. I would not hesitate to recommend them and would use them again myself.

I have nothing but good things to say about Hancocks. I have rented my house with... read more them and sold a house with them. All of the staff, especially Emma, Zoe and Sam have been fantastic. I've always been kept in the loop and had quick, helpful responses. I would 100% recommend.

I wouldn't normally write a review like this but this is very much deserved. I was... read more somewhat sceptical at renting again after a horrendous experience with Belvoir Lettings which had left me feeling like all Lettings Agents were the same. Throughout the tenancy, Hancock staff were always polite, eager to help and solved most problems pretty quickly. They always kept me updated and let me know what was going on. When it came to handing the property back at the end of the tenancy, I dealt with Dan who completely chaanged my previous opinion. He was helpful, informative and fair. They really are a Lettings Agent who are there as much for the Tenant as they are the Landlord. If i was ever renting again, I'd definitely go back to these.

Very helpful and great team. God bless them for helping us buy our first dream home.

What a really helpful team; friendly and efficient. Thoroughly recommend this company.

Great team. Thanks everyone. Heather

We purchased a property through Hancock estate agents and the service we received was nothing but... read more outstanding. Sam looked after us and throughout the whole process he kept us updated, he was very efficient and communicated great with all the solicitors and us. And he got us in for Christmas. We would highly recommend Hancock Estate agents without a doubt. Thank you Sam.

Refreshing to find a lettings agency with such lovely staff. Made the process of viewing and... read more applying for our new rental home really easy. Emma and Sue were always very helpful and available to answer any questions we had. Would recommend to anyone looking for a lettings agency who conduct their service with honestly, professionalism and friendliness. Thanks!

From start to finish my experience with Hancock’s was fantastic, from showing me around a load... read more of potential properties to chasing issues with the landlord, contractors etc. Always happy to help and support. Zoe, Sam and Emma particularly were superb.

Hancock estate agents have been brilliant! Great service and great communication!! Jake and Sam have been... read more an absolute dream to work with from start to finish. They were such an asset when things weren’t moving along quite as planned it became like a relay team I think i’d still be waiting if it hadn’t been for them. Thank you for all your help and I will definitely use you in the future if I ever sell up or buy again. Can highly recommend.

Excellent staff, and efficient service. Emma, Zoe were exceptional 👏.

Hancocks have been my letting agents for around 9 years. I have always found their service... read more to be efficient and professional. As a landlord I would definitely recommend them.

I was a tenant with Hancock for nearly 13 years - which should say it all.... read more Any repairs were promptly dealt with. They also had a maintenance schedule to ensure updating. Always an efficient service. Would definitely recommend.

Sam, Jake and the team at Hancocks were an absolute pleasure to deal with whilst they... read more managed our house sale. Great communication and a professional caring approach through the whole process, thank you so much, highly recommend this fabulous Estate Agents Mr and Mrs Lee

I am really pleased I chose Hancocks to sell my house - the service from start... read more to finish was excellent, the staff always are on hand for questions and kept the process moving along throughout. I would recommend them to anyone. Thankyou!

Very professional service, From all the staff. A special mention must go to Sam, who, saw... read more the sale through from valuation to completion, answering all our questions & liaised brilliantly with our buyer. Highly recommend 🙌🏼

Sam and Jake went above and beyond to support me through the entire process of buying... read more my first home. They were both extremely reassuring, forthcoming with information and proactive. I felt comfortable contacting them about any worries or issues I had, no matter how small. I had a great experience with Hancocks because of Sam and Jake, and I will definitely be using them again in the future. I received genuine care and guidance, which I am very grateful for. I couldn't recommend them more!

Sam valued the house on March 8th, photos taken and brochure put on line March 11th,... read more offer made March 13th, sale completed on April 12th. Super record time. Sam was enthusiastic, efficient and professional. Very pleased with the service and thoroughly recommend.